Effective Date: May 03, 2025

At YourClaimAssist.com, we are committed to protecting your privacy and ensuring a secure and transparent experience when using our mobile services. This Mobile Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and interact with our mobile services, including but not limited to our mobile apps, mobile websites, and mobile SMS (text) communications.

By downloading, installing, or using our mobile services, you agree to the terms of this Mobile Privacy Policy. Please read this policy carefully to understand how your personal information will be treated. If you do not agree with this policy, please do not use our mobile services.

1. Introduction

This Mobile Privacy Policy is designed to provide users with an understanding of how YourClaimAssist.com collects, processes, and protects your personal information when you interact with our mobile app, website, or receive mobile notifications from us. We respect your privacy and take all necessary precautions to ensure that your personal data is handled responsibly. Whether you are using our mobile app or subscribing to receive mobile text alerts, this policy covers all the ways in which we collect, store, and use your information through our mobile services.

2. Personal Information We Collect

When you use our mobile services, we collect certain personal information to help us provide, improve, and personalize your experience. This personal information may include, but is not limited to, your name, phone number, email address, location information (if you have enabled location-based services), device information (such as the type of mobile device, operating system, and mobile network information), and any other information you provide to us via the mobile app or services.

We also collect any information you choose to provide when interacting with our mobile services, such as signing up for text message alerts, filling out forms, requesting legal assistance, or communicating with customer service. Additionally, if you enable location-based services, we may collect location data to offer location-specific features or promotions.

3. Use of Personal Information

The personal information we collect is used to enhance and personalize your experience with YourClaimAssist.com. This includes sending you personalized alerts about legal claims assistance, news, services, and promotional offers via mobile text messages (SMS) or push notifications. We also use this information to improve the functionality of our mobile services, assist with any inquiries, and offer you tailored legal advice and updates based on your needs.

Moreover, the information you provide helps us process and fulfill your requests more efficiently, provide customer support, and notify you about changes or updates to our services. We may also use your mobile data for internal purposes, such as research, analysis, and to improve the overall quality of our services.

4. Location Information

If you have enabled location services on your mobile device, we may collect and use your precise geographic location to provide location-based services and notifications. For example, we might use location information to offer legal resources or provide information specific to your area.

You can opt-out of sharing your location information by adjusting your mobile device settings, but please note that some services may not be available or fully functional if location sharing is disabled.

5. Mobile Text Messaging (SMS)

We may send you mobile text messages (SMS) to keep you updated on important legal information, promotional offers, and news related to your claims. By opting in to receive mobile text alerts, you consent to receiving messages at the phone number you provide. You may receive messages about new content, legal updates, and promotional information from YourClaimAssist.com.

Message and data rates may apply, depending on your mobile carrier. You can opt out of receiving SMS messages at any time by replying "STOP" to any of our messages. If you need help with SMS alerts, you can reply with "HELP."

Please note that we do not share your phone number or SMS opt-in information with any third parties for marketing or promotional purposes, except as necessary to fulfill your request or as required by law.

6. Push Notifications

If you have downloaded our mobile app, we may send you push notifications to keep you informed of new services, updates, or offers. These notifications can be turned off or customized at any time through your mobile device settings.

Push notifications may include reminders, legal tips, or updates specific to the claims you are managing or legal services you are using. By using our mobile app and accepting push notifications, you give us consent to send these messages to your device. However, you have control over the type of notifications you receive and can disable them anytime from your mobile settings.

7. Device Information and Tracking Technologies

We collect information about the device you use to access our mobile services. This includes details such as your device's model, operating system, browser type, and mobile network information. We may also use technologies like cookies and web beacons to collect information about how you interact with our mobile website or app. This data helps us understand how users engage with our services and improve our offerings.

Some mobile apps may also allow us to track your in-app behavior and engagement, which allows us to tailor our app’s functionality and interface to suit your needs better. You can manage cookie preferences or disable certain tracking features via your mobile device’s privacy settings. However, please note that disabling these technologies may limit some functionality in our app or website.

8. Data Security

We take the security of your personal information seriously and implement various safeguards to protect it. These include encryption, secure data transmission protocols, and other industry-standard measures to ensure your data is safe from unauthorized access or use. However, please note that no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We will make every reasonable effort to protect your personal information, but we advise you to take necessary precautions, such as using secure Wi-Fi networks, to further protect your personal data when using our mobile services.

9. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes without your consent. However, there are specific circumstances in which we may disclose your information, including:

  • To third-party service providers who help us operate the mobile app or website and provide services to you (such as sending text messages or notifications).

  • To comply with legal obligations, such as responding to subpoenas or court orders.

  • To protect our legal rights, property, or the safety of our users or the public.

  • If we merge or sell part of our business, where your information may be transferred to the new owner.

Any third parties with whom we share your data are required to keep it confidential and use it solely for the purposes for which it was shared.

10. Children’s Privacy

YourClaimAssist.com does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe that we have inadvertently collected personal information from a child, please contact us so that we can remove it from our records.

11. Your Rights and Choices

As a user of our mobile services, you have certain rights regarding your personal data. You can access, update, correct, or delete your personal information at any time by contacting us directly. You can also opt out of receiving SMS text messages or push notifications by adjusting the settings on your mobile device or by following the unsubscribe instructions provided in our messages.

Additionally, if you no longer wish to use our mobile app, you can delete it from your device, and we will stop collecting further data. Please note that certain information may still be retained for legal or administrative purposes.

12. Changes to This Mobile Privacy Policy

We may update this Mobile Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy with an updated "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

By continuing to use our mobile services after any updates to this policy, you agree to the revised terms.

Contact Information

If you have any questions or concerns about this Mobile Privacy Policy or how we handle your personal information, please contact us:

YourClaimAssist.com
254, North City, Bulex Center, New York
info@YourClaimAssist.com
10 (698) 852 741